Front Desk Associate

2 weeks ago

Ghaziabad, Uttar Pradesh, India beBeeExperience Full time ₹ 40,00,000 - ₹ 80,00,000
Guest Experience Specialist

As a key member of our premium boutique-style residences, we are seeking an experienced Guest Experience Specialist to join our team. This is a fantastic opportunity to work in a fast-paced environment and deliver exceptional service to our guests.

Job Summary:
We are looking for a skilled Guest Experience Specialist with prior hotel industry experience. You will be responsible for ensuring seamless guest check-in/check-out processes, managing OTA & direct reservations, coordinating with housekeeping & operations, and delivering 5-star level guest service.

Responsibilities:
  • Handling guest check-in/check-out efficiently and effectively.
  • Managing OTA & direct reservations in a timely manner.
  • Coordinating with housekeeping & operations teams to ensure smooth guest experiences.
  • Delivering exceptional guest service that exceeds expectations.

Requirements:
  • Minimum 1 year of experience in a hotel front office role.
  • Strong English & Hindi communication skills.
  • Presentable, guest-focused & reliable.
  • Should be punctual.

Benefits:
  • Work in a premium property with international & corporate guests.
  • Faster career growth compared to chain hotels.
  • Professional yet boutique-style work culture.

Why Choose Us?

We offer a unique opportunity to work in a fast-paced environment and deliver exceptional service to our guests. If you are passionate about providing outstanding guest experiences, we would love to hear from you

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