
- Executive - Front Desk (1-5 yrs)
3 weeks ago
- Company: Currencykaka.com
- Experience required: 1-5 years
- Job Type: Full time
- Location: Ghaziabad, India
About us:
Currencykaka.com is a reliable and rapidly growing currency exchange platform that serves Ghaziabad and beyond that. With transparent service, competitive rates and a customer-first approach, we are rapidly expanding our operations and looking for enthusiastic professionals to join the office team in front of us.
Job Summary:
We are hiring a front desk executive who will be the face of our Ghaziabad office. As the first point of contact to customers, you will play an important role in ensuring smooth front-desk operation and maintaining an excellent customer experience.
Key Responsibilities:
- Welcome and welcome customers in a professional and friendly manner.
- Handle inquiry about currency exchange services, rates and documentation.
- Keep the exact record of transactions and visitor logs.
- Assist customers who fill the form and confirm the documents as per compliance norms.
- Coordinate with internal teams to ensure timely and accurate service distribution.
- Manage upcoming calls, emails and walk-in effectively.
- Keep a clean and organized reception area.
- Handle administrative functions like scheduling appointments and records keeping.
Requirements:
- The work experience of 1 to 5 years proves to be 1 to 5 years in a uniform customer-support or administrative role.
- Strong oral and written communication skills in English and Hindi.
- Proficiency in MS Office (Word, Excel, Outlook).
- Excellent interpersonal
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