- Executive - Front Desk (1-5 yrs)

22 hours ago

Ghaziabad, Uttar Pradesh, India Currencykaka Full time
- Job Title: Front Desk Executive

- Company: Currencykaka.com

- Experience required: 1-5 years

- Job Type: Full time

- Location: Ghaziabad, India

About us:

Currencykaka.com is a reliable and rapidly growing currency exchange platform that serves Ghaziabad and beyond that. With transparent service, competitive rates and a customer-first approach, we are rapidly expanding our operations and looking for enthusiastic professionals to join the office team in front of us.

Job Summary:

We are hiring a front desk executive who will be the face of our Ghaziabad office. As the first point of contact to customers, you will play an important role in ensuring smooth front-desk operation and maintaining an excellent customer experience.

Key Responsibilities:

- Welcome and welcome customers in a professional and friendly manner.

- Handle inquiry about currency exchange services, rates and documentation.

- Keep the exact record of transactions and visitor logs.

- Assist customers who fill the form and confirm the documents as per compliance norms.

- Coordinate with internal teams to ensure timely and accurate service distribution.

- Manage upcoming calls, emails and walk-in effectively.

- Keep a clean and organized reception area.

- Handle administrative functions like scheduling appointments and records keeping.

Requirements:

- The work experience of 1 to 5 years proves to be 1 to 5 years in a uniform customer-support or administrative role.

- Strong oral and written communication skills in English and Hindi.

- Proficiency in MS Office (Word, Excel, Outlook).

- Excellent interpersonal

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