
Senior Insurance Operations Director
1 day ago
We seek an accomplished insurance operations leader to oversee large-scale, multi-client operations.
- Lead delivery across multiple insurance accounts, managing a span of 2000–3000+ FTEs.
- Drive operational strategy, ensuring performance excellence, compliance, and client satisfaction.
- Own P&L and deliver on growth, profitability, and efficiency metrics.
- Build and maintain strong CXO-level client relationships.
- Lead digital and tech-enabled transformation initiatives.
- Manage global transitions and implement governance models aligned with business objectives.
- Inspire, coach, and grow large teams; promote a culture of accountability and innovation.
Candidate Requirements:
- 15+ years in insurance or related domains, with senior leadership experience.
- Global Exposure: Experience with US/NA clients; understanding of regulatory and market dynamics.
- Leadership: Proven ability to manage high-scale delivery organizations.
- Transformation: Hands-on with automation, tech-led transformation, and process reengineering.
- Financial Acumen: Strong P&L management and budget oversight experience.
- Stakeholder Management: Strong executive presence and experience managing multiple client and internal stakeholders.
- Operational Excellence: Knowledge of compliance, quality, and governance best practices.
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