Senior Insurance Operations Specialist

4 days ago

Noida, Uttar Pradesh, India beBeeInsurance Full time ₹ 1,20,00,000 - ₹ 1,60,00,000

Job Summary

This role is responsible for developing and executing strategies to support our insurance clients. The focus will be on commercial lines in the U.S. P&C insurance markets.

Key Responsibilities

  • Lead a portfolio of existing Genpact insurance brokerage clients.
  • Develop go-to-market strategies for assigned products and customer markets designed to achieve revenue and gross margin targets.
  • Participate in and lead responses to RFPs and business proposals for potential clients.
  • Create remediation strategies for service level issues and ensure SLAs are met.
  • Nurture long-term relationships with key client decision-makers.
  • Mentor team members to ensure efficiency in meeting quality, inventory, and TAT targets.
  • Lead operations delivery for the site and enable cross-site support.

Required Skills and Qualifications

  • Extensive experience in Insurance operations.
  • Strong analytical skills, problem-solving, and decision-making skills.
  • Insurance experience in Broker Operations or P&C insurance lifecycle – pre-placement, placement, and post-placement activities.
  • Thorough understanding of the U.S. insurance ecosystem, including distribution, brokerage, technology platforms, data, and analytics sources, and trends impacting the market.
  • Experience engaging with senior-level insurance company executives.
  • Experience developing go-to-market strategies, including marketing strategies and tools.
  • Excellent communication skills, both verbal and written.
  • Prior P&L responsibilities for insurance-related products.

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