Chief Insurance Operations Manager

23 hours ago


Noida, Uttar Pradesh, India beBeeInsurance Full time ₹ 2,50,00,000 - ₹ 3,00,00,000
Global Insurance Operations Leader

Role Overview:


  • Oversee large-scale, multi-client insurance operations globally.

Key Responsibilities:


  1. Manage delivery across multiple insurance accounts, overseeing a span of 2000–3000+ full-time employees (FTEs).
  2. Drive operational strategy to ensure performance excellence, compliance, and client satisfaction.
  3. Own profit and loss (P&L) and deliver on growth, profitability, and efficiency metrics.
  4. Build and maintain strong relationships with senior-level clients in the North American market.
  5. Lead digital transformation initiatives across portfolios.
  6. Manage global transitions and implement governance models aligned with business objectives.
  7. Inspire, coach, and grow large teams; promote a culture of accountability and innovation.

Candidate Profile:


  • 15+ years of experience in insurance (property and casualty preferred), banking and financial services, or related domains, with senior leadership experience.
  • Global exposure, with experience working with US/NA clients and understanding regulatory and market dynamics.
  • Leadership skills, proven ability to manage high-scale delivery organizations (1500+ FTEs).
  • Transformation expertise, hands-on with automation, technology-led transformation, and process reengineering.
  • Financial acumen, strong P&L management and budget oversight experience.
  • Stakeholder management, strong executive presence, and experience managing multiple client and internal stakeholders.
  • Operational excellence, knowledge of compliance, quality, and governance best practices.

Preferred Background:


  • Experience with large global service providers or captives in insurance/BFSI.
  • Exposure to complex organizational structures and global delivery environments.

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