
Senior Incentive Operations Manager
4 hours ago
Your responsibilities include leading and delivering Incentive Operations using structured project management approach. You will be responsible for ensuring adherence to regional processes, timelines and quality objectives.
You will also lead a team of people and manage their developmental aspirations and performance in line with organizational policies and guidelines. Your goal is to deliver efficient and high-quality deliverables through appropriate documentation and communication throughout the delivery of services.
Promoting synergy and best practice sharing among team members, you will ensure exemplary communication with all stakeholders including internal associates, and stakeholders through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events.
You will be responsible for managing process flows and quality checklists that enable excellent quality deliverables within the function. Developing and maintaining knowledge repositories, you will capture qualitative and quantitative reports of field excellence related trends across operating markets.
You will lead the on-boarding of new associates within the organization. Conducting and contributing to various knowledge sharing sessions, you will enable growth and improve quality deliverables across the function.
Co-leading operational governance with organizational regional and country leadership, you will comply to all Sandoz operating procedures as per legal / IT / HR requirements.
Required Skills and Qualifications- Graduate in an analytical field/ data science/ Life Sciences/ Pharmacy/ Medicine/ Science & Technology
- Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage
- Experience (7+ years) in Incentive Calculations, commercial execution/ design/ management consulting or pharmaceutical company
- Understanding of Pharmaceutical business including its regulatory environment
- Leading project teams experience
- Proven track record of delivery analytics, SFE and insights for field excellence and/or data enabled solutions
- Able to engage senior stakeholders and influence strategic decision-making
- Strong analytical thinking with problem solving approach
- Experienced in working in international company with cross-cultural environment
- Customer service oriented and consultative solution delivery
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