
Incentive Calculation Specialist
2 days ago
Your responsibilities include, but not limited to:
- Leadership and Delivery: Lead and deliver Incentive Operations using Javelin/Zaidyn Reporting, ensuring adherence to regional processes, timelines, and quality objectives, and driving good stakeholder feedback.
- Team Management: Lead a team of people and manage their developmental aspirations and performance in line with organizational policies and guidelines.
- Project Management: Ensure delivery of efficient and high-quality deliverables through a structured project management approach with appropriate documentation and communication throughout the delivery of services.
- Collaboration and Communication: Promote synergy and best practice sharing among team members. Ensure exemplary communication with all stakeholders, including internal associates, and stakeholders through regular updates with focus on accomplishments, KPIs, best practices, staffing changes, and key events.
- Process Improvement: Manage process flows and quality checklists that will enable excellent quality deliverables within the function. Develop and maintain knowledge repositories that capture qualitative and quantitative reports of field excellence-related trends across operating markets.
- Onboarding and Training: Lead onboarding of new associates within the organization. Conduct and contribute to various knowledge-sharing sessions that enable growth and improve quality deliverables across the function.
- Operational Governance: Co-lead operational governance with organizational regional and country leadership. Comply with all operating procedures as per legal/IT/HR requirements.
What you'll bring to the role:
Minimum Requirements:
Education: Graduate in an analytical field/data science/Life Sciences/Pharmacy/Medicine/Science & Technology
Languages: Fluency in English is a prerequisite, while knowledge of other in-scope country languages would be an advantage
Experience:
- 7+ years of experience in Incentive Calculations, commercial execution/design/management consulting or pharmaceutical company
- Understanding of Pharmaceutical business, including its regulatory environment
- Experience in leading project teams
- Proven track record of delivering analytics, SFE, and insights for field excellence and/or data-enabled solutions
- Ability to engage senior stakeholders and influence strategic decision-making
- Strong analytical thinking with problem-solving approach
- Experience working in an international company with exposure to cross-cultural environments
- Customer service-oriented and consultative solution delivery
- Strong and proactive business results-focus, and proven ability to provide insights that increase productivity
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