
Sales Operations Strategic Partner
1 day ago
This pivotal position serves as a key interface between sales teams, partners, and departments to ensure efficient quote creation, order support, and sales enablement processes driving revenue and customer satisfaction.
- Act as the primary point of contact for quotes and internal teams on quote creation, modification, and management.
- Support account managers and partners by managing quotes and assisting with opportunity lifecycle management.
- Interface with cross-functional teams including Sales, Order Management, Logistics, Customer Care, and Support to resolve quoting and ordering queries.
- Manage complex deal structures and ensure timely and accurate quote generation for assigned accounts.
- Escalate quoting or customer issues to team leads as appropriate.
- Serve as a Subject Matter Expert (SME) on quoting tools and systems.
- Analyze recurring process issues, drive root cause analysis, and recommend improvements.
- Participate in ongoing process documentation, training, and onboarding of new team members.
Required Skills & Qualifications:
- 3-5 years of experience in Sales Operations, Sales Support, or similar roles.
- Strong quoting experience in technology or service-driven organizations.
- Excellent communication skills and attention to detail.
- Effective multitasking and organizational skills in fast-paced environments.
- Demonstrated problem-solving skills and ability to handle operational escalations.
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