Customer Engagement Specialist

About Us: Shobha Shringar Jewellers is a luxury jewelry brand known for its exquisite craftsmanship and timeless elegance. With a legacy of over 40 years, we blend tradition with contemporary artistry, offering finely crafted pieces that celebrate heritage and sophistication.Working model: OnsiteLocation: Walkeshwar, MumbaiDays: Monday - SaturdayTimings:...

Job Title: Client Engagement SpecialistVigneto is a premium D2C tableware brand that offers best-in-class tableware products inspired by Indian taste and aesthetics.Duties and Responsibilities:Handle customer inquiries, issues, feedback over phone, email, social mediaConvert customer queries into ordersCoordinate with marketplaces for promoting salesPartner...

">Community Experience Specialist">The ideal candidate will be a team player who is passionate about building strong relationships and creating engaging experiences.">We are seeking a dynamic individual to join our community management team as a Community Experience Specialist.">This role requires a vibrant and engaging personality with excellent...

About this role:As a key member of our team, you will lead the creation and execution of customer engagement strategies to boost conversion and promotional communications for a specific line of business.The ideal candidate will have experience managing cross-functional teams and stakeholders to deliver on set objectives. Additionally, they will be able to...

Braze Developer Job DescriptionAt our organization, we are looking for a skilled Braze Developer to implement and optimize customer engagement campaigns using the Braze platform. The ideal candidate will have hands-on experience working with Braze, Liquid templating, and Canvas.Develop, configure, and maintain campaigns in Braze.Integrate Braze with backend...

**Job Title:** Customer Success ManagerWe are seeking a skilled and experienced Customer Success Manager to join our team. As a key member of our organization, you will play a critical role in driving customer satisfaction and retention.**Responsibilities:Develop and execute customer success plans to drive growth and adoption.Serve as the primary contact for...

Job Description:The primary objective of this role is to devise and execute customer relationship management (CRM) strategies in alignment with business goals. The CRM Manager will focus on engaging customers, retaining them, and fostering growth through effective utilization of CRM platforms.This position involves overseeing a team of CRM specialists,...

Job DescriptionThis is an exciting opportunity for a CRM Manager to join our team and lead the development of multi-channel customer engagement strategies.The ideal candidate will have experience in CRM management, preferably within a marketing agency or similar environment. They will be responsible for overseeing client relationships, planning and...

Customer Success RoleWe are seeking a skilled professional to join our organization in a key liaison position. As the primary point of contact between us and our clients, you will be responsible for building lasting relationships, ensuring client satisfaction, and overseeing engagement strategies.Main Responsibilities:Foster strong relationships with...

Customer Support SpecialistWe are seeking a skilled and customer-focused professional to join our team as a Customer Support Specialist.About the Role:Provide exceptional customer service and support via phone, email, or chat.Resolve customer complaints and issues in a timely and professional manner.Collaborate with internal teams to ensure seamless service...