Customer Engagement Strategist

5 days ago

Belgaum, Karnataka, India beBeeSuccess Full time

**Job Title:** Customer Success Manager

We are seeking a skilled and experienced Customer Success Manager to join our team. As a key member of our organization, you will play a critical role in driving customer satisfaction and retention.

**Responsibilities:

  • Develop and execute customer success plans to drive growth and adoption.
  • Serve as the primary contact for technical questions and escalations, collaborating with internal teams to provide timely and effective solutions.
  • Work closely with account management teams to secure contract renewals and identify opportunities for expansion.
  • Lead pilots and participate in results presentations to demonstrate value and achieve sales goals.

**Requirements:

To be successful in this role, you will need:

  • A minimum of 5 years of experience in customer success or a related field.
  • Strong analytical and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
  • Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.

**What We Offer:

In addition to a competitive salary and benefits package, we offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work with a talented and diverse team.

If you are a motivated and results-driven professional looking for a new challenge, please submit your application.

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