Customer Experience Manager
3 weeks ago
**Job Description**
We require a highly motivated and results-driven ServiceNow CSM Business Analyst to join our team at Blue Silicon Infotech Private Limited.
The ideal candidate will have expertise in the ServiceNow Customer Service Management module and excellent analytical and communication skills.
**Key Accountabilities:**
Gathering and analyzing business requirements to design effective solutions.
Coordinating UAT and delivering training sessions to end users.
Facilitating organizational change management processes.
**Salary Range:** ₹20,00,000 - ₹30,00,000 per annum, based on location and experience.
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Customer Experience Manager
3 weeks ago
Pune, Maharashtra, India CoachX Full timeAbout CoachXWe are a leading online learning platform dedicated to providing transformative educational experiences. Our live learning sessions equip learners with in-demand skills, empowering them to excel in their future endeavors.Job OverviewThis is a full-time remote role for a Customer Service Specialist at CoachX.Live. The successful candidate will be...
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Customer Experience Manager
6 days ago
Pune, Maharashtra, India Gera Developments Full timeJob OverviewGera Developments, a renowned name in the Indian real estate industry, invites applications for the role of Assistant General Manager Customer Relations. This dynamic position plays a crucial part in ensuring customer satisfaction and loyalty.
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Senior Manager
3 weeks ago
Pune, Maharashtra, India Iimjobs Full timeAbout Iimjobs.comWe are a leading job board catering to mid to senior management jobs in India. Our platform features some of the best jobs in various sectors, including Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations.As a Senior Manager - Customer Experience, you will be responsible for increasing the Customer...
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Customer Experience Strategist
3 weeks ago
Pune, Maharashtra, India omniXM Full timeOmniXM is a SaaS market leader in customer engagement solutions for the food and service industry, with deployments across 50+ Fortune 500 companies.We are seeking an experienced Customer Success Manager to join our team. This role requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment.The ideal...
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Customer Experience Director
1 month ago
Pune, Maharashtra, India Careerist Management Consultant Pvt. Ltd. Full timeAt Careerist Management Consultant Pvt. Ltd., we are seeking an exceptional Candidate for Vice President Position.This is a highly rewarding opportunity to join our team as a strategic leader, where you will be responsible for driving customer experience initiatives and delivering results-oriented solutions.The ideal candidate will have 7-15 years of...
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Director of Customer Experience
3 weeks ago
Pune, Maharashtra, India Avalara Full timeCustomer Experience DirectorWe are seeking an experienced leader to join our team as Customer Experience Director. In this role, you will be responsible for managing a team of technical support professionals to ensure delivery of high-quality technical assistance to customers.About the TeamOur team is passionate about delivering innovative solutions to...
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Head of Customer Experience
3 weeks ago
Pune, Maharashtra, India Iimjobs Full timeJob Description:iimjobs.com is an exclusive job board for mid to senior management jobs in India, serving over 500,000 job seekers. We feature top jobs in various sectors and are looking for a seasoned professional to lead our customer success initiatives.The ideal candidate will own the customer lifecycle, from onboarding to relationship building, and...
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Customer Experience Specialist
1 week ago
Pune, Maharashtra, India Net2Source Inc. Full timeJob Summary:We are seeking a detail-oriented and proactive individual to support our recruiting team as a Customer Experience Specialist. In this role, you will manage client accounts, coordinate recruitment activities, and ensure seamless communication between candidates, recruiters, and clients.Main Responsibilities:Act as the primary point of contact for...
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Customer Experience Expert
1 week ago
Pune, Maharashtra, India IGT Solutions Full timeCustomer Care Agent RoleWe are seeking a skilled and customer-oriented English-speaking individual to join our dedicated customer care team at IGT Solutions.This role involves providing assistance and resolving customer inquiries promptly and professionally.Key Responsibilities:Deliver exceptional customer service via emails and phone callsAnswer emails,...
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Customer Experience Champion
3 weeks ago
Pune, Maharashtra, India White Force Group Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at White Force Group.The ideal candidate will have a minimum of 1 year of experience working in Email & Voice processes or handling foreign clients.Key Responsibilities:Provide exceptional support to customers via email, chat, and phone calls, ensuring each...
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Digital Customer Experience Strategist
1 month ago
Pune, Maharashtra, India HNM Solutions Full timeJob Overview:">We are seeking a highly skilled Digital Customer Experience Strategist to join our team at HNM Solutions. This role will be responsible for implementing and managing personalized customer journeys across various digital channels.">Key Responsibilities:">• Design, build, and manage personalized customer journeys using Adobe Journey Optimizer...
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Pune, Maharashtra, India Phi EDGE Talent Enhancers LLP Full timeJob OverviewWe are seeking an experienced Customer Experience Manager to join our team at Phi EDGE Talent Enhancers LLP. This role involves conducting detailed onboarding workshops for new clients of our Human Resource Information System (HRIS).About the RoleThis position requires strong communication and presenting skills, as well as excellent knowledge of...
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Customer Experience Advocate
1 week ago
Pune, Maharashtra, India TezMinds Software Pvt. Ltd. Full timeWe are seeking a dedicated and proactive Customer Support Specialist to join our team at TezMinds Software Pvt. Ltd.About the RoleThis role requires an individual who excels in both written and verbal communication, demonstrates a strong analytical mindset, and possesses a customer-first approach.Key Responsibilities:Provide exceptional customer support...
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Customer Experience Specialist
4 days ago
Pune, Maharashtra, India Tata Consultancy Services Full timeAbout Tata Consultancy ServicesTata Consultancy Services (TCS) is a global IT and business solutions leader, with an employee strength of 614K, offices in 55 countries, a footprint on 6 continents, and a revenue of USD 27.9 billion.As a company that values diversity and inclusion, TCS offers services across various domains such as Aerospace, BFS, Insurance &...
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Customer Experience Team Lead
2 weeks ago
Pune, Maharashtra, India Phi EDGE Talent Enhancers LLP Full timeAt Phi EDGE Talent Enhancers LLP, we're seeking a highly skilled Customer Experience Manager to join our team. This is an exciting opportunity to work with cutting-edge HRIS technology and make a real impact on our clients' experiences. About the RoleThis position requires a strong understanding of HRIS platforms and the ability to effectively communicate...
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Digital Customer Experience Developer
3 weeks ago
Pune, Maharashtra, India Zensar Technologies Full timeAbout the JobWe are seeking a Digital Customer Experience Developer to join our team at Zensar Technologies. As a Digital Customer Experience Developer, you will be responsible for designing and developing custom CRM systems using platforms like Salesforce, Microsoft Dynamics, or HubSpot.Key ResponsibilitiesCrm System Development: Design, develop, and...
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Customer Experience Strategy Lead
3 weeks ago
Pune, Maharashtra, India Codinix Technologies Inc Full timeAbout the RoleCodinix Technologies Inc is looking for a seasoned professional to fill the position of Salesforce CDP Developer. The successful candidate will lead the development and implementation of data-driven customer experiences using Salesforce CDP. This includes managing customer data, creating customer segmentation models, and developing insights and...
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Customer Experience Associate
4 weeks ago
Pune, Maharashtra, India White Force Group Full timeAbout White Force GroupWe are a leading organization with a strong presence in the industry, and we're committed to delivering exceptional customer experiences.
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HRIS Customer Experience Specialist
2 weeks ago
Pune, Maharashtra, India Phi EDGE Talent Enhancers LLP Full timePhi EDGE Talent Enhancers LLP is seeking a skilled Customer Experience Specialist to join our team. This role plays a vital part in delivering exceptional customer experiences for our clients using HRIS software.Key Responsibilities:Conduct detailed onboarding workshops for new clients, equipping them with the necessary knowledge to navigate HRIS...
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Customer Experience Director
5 days ago
Pune, Maharashtra, India Robokidz Eduventures Pvt. Ltd. Full timeAbout Robokidz Eduventures:We are a pioneering edtech company dedicated to inspiring young minds with robotics, AI, and future-ready skills. Through our online and offline courses, we aim to make cutting-edge technologies accessible to kids.Key Responsibilities:Lead Management and CounselingWe engage with leads generated through social media and other...