Customer Experience Manager

3 weeks ago


Pune, Maharashtra, India Blue Silicon Infotech Private Limited Full time

**Job Description**

We require a highly motivated and results-driven ServiceNow CSM Business Analyst to join our team at Blue Silicon Infotech Private Limited.

The ideal candidate will have expertise in the ServiceNow Customer Service Management module and excellent analytical and communication skills.

**Key Accountabilities:**

Gathering and analyzing business requirements to design effective solutions.

Coordinating UAT and delivering training sessions to end users.

Facilitating organizational change management processes.

**Salary Range:** ₹20,00,000 - ₹30,00,000 per annum, based on location and experience.



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