Digital Customer Experience Developer

1 day ago


Pune, Maharashtra, India Zensar Technologies Full time

About the Job

We are seeking a Digital Customer Experience Developer to join our team at Zensar Technologies. As a Digital Customer Experience Developer, you will be responsible for designing and developing custom CRM systems using platforms like Salesforce, Microsoft Dynamics, or HubSpot.

Key Responsibilities

  • Crm System Development: Design, develop, and customize crm systems using platforms like salesforce, microsoft dynamics, or hubspot.
  • Workflow Configuration: Configure workflows, rules, and custom objects to automate processes and improve efficiency.
  • Integration: Integrate crm systems with other business applications, such as marketing automation, email marketing, and sales enablement tools.
  • Data Management: Import, clean, and maintain accurate customer data within the crm system.
  • Reporting: Create and manage custom reports and dashboards to track key performance indicators (kpis) and analyze customer behavior.

User Support:

  • Training: Provide training and support to users on how to effectively use the crm system.
  • Troubleshooting: Troubleshoot and resolve user issues.

Requirements:

  • Crm Systems: Strong understanding of crm systems, such as salesforce, microsoft dynamics, or hubspot.
  • Programming Skills: Proficiency in programming languages like apex, javascript, or python.
  • Data Integration: Experience with data integration and etl processes.
  • Database Knowledge: Knowledge of sql and database concepts.
  • Web Development: Familiarity with web development technologies (html, css, javascript).

Estimated Salary: $90,000 per year.



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