Customer Service Representative

2 weeks ago


Varanasi, Uttar Pradesh, India DS Research Full time

Customer Care Executive

We are seeking a highly skilled and professional Customer Care Executive to join our team at D.S. Research Centre.

Key Responsibilities:

  • Provide exceptional patient service and ensure a positive experience for all patients and visitors.
  • Welcoming patients and visitors, directing them to the appropriate departments or staff members, and answering phone calls and responding to inquiries.
  • Scheduling appointments, maintaining appointment calendars, and handling patient intake and registration processes.
  • Maintaining patient records, ensuring confidentiality, and assisting with general administrative tasks.
  • Coordinating with other departments to ensure smooth operations and managing inventory and ordering office supplies.

Requirements:

  • Graduate or equivalent degree.
  • 1-2 years of experience in a similar role.
  • Strong communication and interpersonal skills, with the ability to multitask and prioritize tasks effectively.
  • Proficiency in Microsoft Office and other administrative software.
  • Excellent organizational skills and attention to detail.
  • Friendly and welcoming demeanor, with the ability to work in a fast-paced environment.

About Us:

D.S. Research Centre is a leading healthcare provider, committed to delivering exceptional patient care and service. We are seeking a talented and dedicated individual to join our team and contribute to our mission of providing outstanding patient service.



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