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2 weeks ago
Client Relations Executive Job Summary
">We are seeking an experienced Client Relations Executive to join our team. As the primary point of contact, you will be responsible for building and maintaining strong relationships with clients, identifying business opportunities, and driving growth.
">Key Responsibilities:">">- ">
- Act as the main point of contact for client concerns and needs">
- Build and strengthen client relationships to achieve long-term partnerships">
- Maintain accurate client records and stay up-to-date on contract renewals and updates">
- Collaborate with sales and internal teams to develop strategic marketing plans and ensure key performance indicators (KPIs) are met">
- Develop a deep understanding of products and services to effectively upsell and cross-sell">
- Create and execute strategies to gain account intelligence and develop new business opportunities">
- Respond to client inquiries and address their needs in a timely and professional manner">
- Stay on top of accounts to ensure they receive services within budget and meet their needs">
- Manage client relationships, recognize key issues, and ensure project objectives are met through regular follow-up">
- Meet regularly with team members to discuss progress and find ways to improve business">
- Generate progress reports for clients and higher-ups within the organization">
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team">
- ">
- 3-5 years of client relations experience">
- Able to multitask and juggle several responsibilities simultaneously">
- Strong written and verbal communication skills">
- Good attention to detail and organizational skills">
About Us:
">We value innovation, teamwork, and customer satisfaction. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
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