Senior Supply Chain Operations Manager
3 days ago
At Tata Consultancy Services, we are seeking a seasoned Senior Supply Chain Operations Manager to join our team. This is an exciting opportunity to drive process improvements and work closely with our BRM in mining new opportunities.
The estimated salary for this role is $120,000 - $180,000 per year, depending on experience.
Job Description:
We are looking for a highly motivated individual with 8-11 years of experience in sales operations, customer support, and order management. The ideal candidate will have in-depth knowledge of customer support and order management, as well as experience working in B2B sales for at least 4 years.
The successful candidate will be responsible for coaching the team to execute sales operations into various systems, including AX 400. They will also have expertise in monitoring work process compliance, problem-solving, client engagement, and SLA management.
Required Skills and Qualifications:
- Depth knowledge of customer support and order management
- Minimum 4 years of experience in B2B sales supporting sales operations
- Experience in transactional activities around customer order processing, including coordinating with production planning
- Knowledge of factory works and print industry knowledge is preferable
- Expertise in spend analysis and reporting
- Drive process improvement initiatives
- Work closely with BRM in mining new opportunities/building business case
- Establish and maintain effective working relationships
- Team handling experience
- Exposure to ERP tools like SAP and other tools like Sales Force
About TCS:
Tata Consultancy Services (TCS) is a global IT and business solutions leader with an employee strength of over 614,000 associates across 55 countries. We offer services across various domains, including aerospace, BFSI, insurance, and more. Our company is committed to equal opportunity employment and has a strong presence in the 'India's Most Respected Companies' survey.
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