Director of Operations

2 weeks ago


Meerut, Uttar Pradesh, India beBeeleadership Full time ₹ 8,00,000 - ₹ 14,00,000
Leadership Opportunity

We are seeking a skilled leader to join our team as a Team Lead in a dynamic and international work environment.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to motivate and inspire a diverse team of professionals.

  • Key Responsibilities:
    • Monitor customer issue trends, volume spikes, and case inventory to identify areas for improvement.
    • Lead daily team huddles and communicate operational updates to ensure seamless communication among team members.
    • Conduct effective coaching and feedback sessions to support the growth and development of your team.
    • Review and analyze B2B Service Cloud and DOMO reports to share performance metrics with the team and stakeholders.

Requirements:

  • Expert-level proficiency in web-based skills and Microsoft Office applications.
  • Strong time management, critical thinking, and strategic troubleshooting skills.
  • Able to multitask, lead in a dynamic environment, and demonstrate success in high-pressure settings.

Candidates must possess a graduate degree and have a strong passion for leadership and working with diverse teams. If you are a motivated and dedicated professional looking for a challenging opportunity, please apply.


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