
Marketplace Operations Director
3 days ago
The Marketplace Operations Director will lead the overall strategy, management and growth of our marketplace. This is a key role that requires a combination of skills: strategic planning, supply chain management, demand generation, and a deep understanding of market and customer preferences.
This position will be responsible for managing end-to-end business operations, planning and executing scalable growth initiatives, and creating predictable profit pools.
Key Responsibilities:
- Develop and implement strategies to drive supply and demand within our marketplace and increase market share.
- Understand local market trends and competitor activities, using insights to form appropriate plans to leverage opportunities for growth.
- Identify revenue & cost-saving opportunities for maximizing profits.
- Work with cross-functional teams to optimize costs and enhance revenue.
- Develop and maintain standard operating procedures (SOPs) to ensure consistency and quality of produce and experience for customers.
- Implement and monitor key performance indicators (KPIs) to measure operational performance and identify areas for improvement.
- Leverage technology and innovation to streamline operations and improve service delivery.
- Lead, mentor, and develop a high-performing team, fostering a culture of excellence and accountability.
To be successful in this role, you will need:
- Engg/MBA professionals with 2-5 years of experience in pure play Key Account management roles with end-to-end responsibility.
- Managing Rural Areas Sales Exposure is preferred.
- B2B Sales exposure in FMCG/FMCG/Ecommerce industries with hands-on understanding of Credit Facilities.
- Excellent communication and interpersonal skills.
- Strong first-principle thinking, ability to identify & solve problem statements end to end.
- Should have managed operations, with a track record of bringing process efficiency.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Proven track record of driving sales growth and profitability.
- Excellent stakeholder management skills.
You will have the opportunity to work with a dynamic team and contribute to the growth and success of our organization.
OthersWe are an equal opportunities employer and welcome applications from all qualified candidates.
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