Reception and Administrative Support Specialist

20 hours ago


Noida, Uttar Pradesh, India beBeeAdministrative Full time ₹ 4,50,000 - ₹ 7,50,000

Job Title: Reception and Administrative Support Specialist

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  • Provide exceptional customer service to visitors, students, and parents in a professional and friendly manner.
  • Answer, screen, and forward incoming phone calls with accuracy and efficiency.
  • Offer information about our services, courses, universities, and admission process with confidence and clarity.
  • Maintain a clean and organized reception area that reflects positively on the organization.
  • Schedule appointments and manage calendars for counselors or management staff with precision and attention to detail.
  • Handle basic inquiries and route specific queries to the relevant department or personnel effectively.
  • Maintain visitor logs and ensure security protocols are followed at all times.
  • Receive and sort daily mail, deliveries, and couriers with care and diligence.
  • Assist in administrative tasks such as data entry, maintaining records, and preparing reports with speed and accuracy.
  • Coordinate with counselors and back-office staff to ensure smooth flow of information and support.

Requirements:

  • Demonstrated experience in a similar role with excellent communication and interpersonal skills.
  • Proficiency in MS Office (Word, Excel, Outlook) with strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills in English and Hindi with a professional appearance and demeanor.
  • Strong customer-service attitude with the ability to work independently and as part of a team.
  • Minimum qualification: Graduate in any stream with a commitment to continuous learning and growth.


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