
Salesforce Operations Manager
14 hours ago
We are seeking a proactive and accountable individual to support our daily operations, assist with enhancements, and ensure smooth workflows across teams.
- Perform administrative tasks: user management, security, profiles, roles, permissions, data management.
- Support basic development: validation rules, flows, process builder, reports, dashboards, minor Apex/LWC changes.
- Manage DocuSign templates, workflows, and integrations within Salesforce.
- Assist with Pardot campaigns, automation rules, lead management.
- Collaborate with stakeholders to gather requirements and implement solutions.
- Ensure data integrity, troubleshoot issues, provide timely support to end users.
- Communicate progress clearly, be accountable for deliverables.
As a Salesforce Assistant, you will work closely with our team to achieve the following objectives:
- Enhance user experience through seamless workflow integration.
- Develop and maintain efficient processes for data management.
- Implement and manage successful Pardot campaigns.
- Provide exceptional customer service by responding promptly to user queries.
To succeed in this role, you should possess the following skills and qualifications:
- Proven experience as a Salesforce Admin (Salesforce certification preferred).
- Basic understanding of Salesforce development (Apex, LWC, Flows).
- Hands-on experience with DocuSign integration in Salesforce.
- Working knowledge of Pardot (Marketing Cloud Account Engagement).
- Strong communication skills (written & verbal).
- Self-motivated, detail-oriented, accountable for independent work.
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