Salesforce Strategist

Cvent is a leading meetings and events technology provider with over 4,800 employees and 22,000 customers worldwide.

Our company culture emphasizes fostering intrapreneurship, encouraging employees to think and act like entrepreneurs, and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves.

We value diverse perspectives and foster a culture that celebrates differences and builds on shared connections.

• Lead the end-to-end Salesforce development lifecycle, oversee multiple orgs, and manage strategic initiatives such as M&A integrations, customer-facing Experience Cloud sites, and cross-system data synchronization.

This role requires a visionary leader who can bridge technical depth with strategic insight, build strong stakeholder relationships, and drive continuous improvement across our CRM ecosystem.

• Expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud.
• Deep understanding of Salesforce architecture, security model, configuration, and customization.
• Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
• Proven ability to design, develop, and implement complex Salesforce solutions.
• Evaluate new Salesforce products and services to identify opportunities for improvement.
• Expertise in systematically automating quality assurance within Salesforce, including APEX test classes and code coverage.

• Experience with release management and sandbox management in Salesforce.
• Oversee the entire Salesforce development lifecycle, from requirements gathering to deployment.
• Implement robust DevOps practices, including continuous integration and continuous delivery (CI/CD).
• Manage code quality, testing, and deployment processes.
• Collaborate with cross-functional teams to ensure smooth releases and minimize downtime.

• History of managing development and engineering teams.
• Proven ability to manage a mix of full-time employees (FTE) and contractors effectively.
• Develop and execute a long-term Salesforce strategy aligned with the organization's business objectives.
• Foster a collaborative and innovative team culture.
• Establish key performance indicators (KPIs) to measure team performance.
• Track and analyze metrics to identify areas for improvement.

• Proven ability to build relationships with executives and stakeholders, ensuring alignment with business objectives and effective communication across teams.
• Business-facing experience, including prior experience as a project manager or business analyst, focusing on business communication and stakeholder engagement.
• Strong ability to translate health metrics into actionable recommendations, showcasing the impact of data analysis on strategic decisions.
• Effectively communicate technical concepts to non-technical audiences.
• Manage expectations and deliver on commitments, while proactively identify and address potential issues and risks.
• Present regular updates on Salesforce initiatives and their impact on business goals.
• Create a roadmap for Salesforce adoption and modernization.