Lead Digital Product Specialist

21 hours ago


India TabSquare Full time

Embark on a fulfilling career with TabSquare, a pioneering force in F&B technology.

Our dynamic team is seeking a highly skilled Lead Digital Product Specialist to join our API team. This pivotal role involves collaborating with cross-functional teams to define and communicate product visions, leveraging expertise in API integrations to drive exceptional customer experiences and business growth.

  • About TabSquare

We are a market leader with operations spanning multiple countries, trusted by thousands of restaurants worldwide, including renowned brands such as Pizza Hut, KFC, Minor Food Group, Sushi Tei, Paradise Food Group, Japan Foods Holding, Zingrill Holdings, The Coffee Club, Old Town White Coffee, Secret Recipe, and more.

About Delivery Hero

Our parent company, Delivery Hero, is a global leader in the food delivery industry, processing over 3 million orders daily across 40+ markets worldwide, with 18,000 employees and approximately 500,000+ restaurant partners.

Job Description:

Digital Product Specialist Role
  • Product Vision & Strategy: Work closely with cross-functional teams to develop a deep understanding of customer needs and market trends, translating them into a clear product strategy.
  • Specification Writing: Write comprehensive product specifications ensuring all technical requirements and user stories are well-documented.
  • API Integration: Collaborate with developers to implement and optimize API integrations.
  • User Feedback & Product Improvement: Gather and analyze user feedback to identify areas for product improvement.
  • Collaboration & Delivery: Collaborate with engineers to ensure timely and high-quality delivery of product features.
  • Market Analysis: Conduct competitive analysis and stay up-to-date with emerging technologies and trends.
  • Quality Assurance: Oversee product testing and quality assurance for a seamless user experience.
  • Data Analysis & KPI Monitoring: Monitor product KPIs and make data-driven decisions to improve product performance.
  • User Feedback & Feature Requests: Act as the central point of contact for collecting, prioritizing, and addressing user feedback and feature requests.
  • POS Partner Collaboration: Engage effectively with POS partners to ensure smooth integration.

Requirements:

  • Bachelor's or Master's degree in Computer Science or a related field.
  • 2+ years of experience in product management with a focus on API integrations.
  • Experience working with Agile methodologies.
  • Exceptional communication and interpersonal skills.
  • Analytical mindset with proficiency in data analysis tools.
  • A customer-centric approach and a passion for creating outstanding user experiences.
  • Strong knowledge of API integrations preferred.

What We Offer:

  • A hyper-growth company with unique exposure to driving Fintech and Artificial Intelligence in the F&B tech vertical.
  • The opportunity to work with bright minds from diverse cultures and backgrounds.
  • A fast-paced and dynamic work environment with opportunities for rapid growth and professional development.
  • A culture that promotes empowerment, autonomy, and new ideas, enabling employees to deliver their best work.
  • An estimated annual salary of $120,000-$180,000 depending on experience, location, and qualifications.


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