Customer Experience Specialist
7 days ago
We are one of the UK's leading sofa specialists, with numerous retail parks across the country and over 100 stores serviced by 9 distribution centres. Our Digital Hub is based in Coventry, and our support centre is located in Sunderland.
For over a century, ScS has been dedicated to providing an exceptional customer experience, selling beautiful products with outstanding value, quality, and choice. Our primary focus is helping customers create their dream home, which is where you come in...
Our Commitment to InclusivityWe believe that diversity strengthens our company, sparks innovation, and drives success. We welcome applications from individuals of all backgrounds, including but not limited to race, ethnicity, gender, age, religion, disability, sexual orientation, and veteran status.
Our aim is to create a supportive environment where every team member has the opportunity to reach their full potential and contribute to our shared goals.
What You Can ExpectAs a Customer Experience Specialist in our retail environment, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and promoting our brand values.
We offer a competitive salary of £23,000 - £28,000 per year, depending on location and experience.
In addition to your salary, you will enjoy various benefits, including:
- A generous pension scheme
- Access to exclusive employee discounts
- Ongoing training and development opportunities
At ScS, we value your unique contributions and encourage you to apply if you share our passion for equality and diversity.
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