Retail Customer Experience Specialist

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeCashier Full time ₹ 1,92,000 - ₹ 2,16,000
Customer Service Representative

Job Description

We are seeking a detail-oriented and customer-friendly representative to manage billing operations and ensure smooth checkout experiences for our customers.

  • Greet customers at the billing counter and provide a seamless checkout experience.
  • Handle cash, card, UPI, and other digital transactions accurately.
  • Operate the POS system, generate bills, and issue receipts.
  • Maintain cash register accuracy and reconcile daily sales.
  • Support returns, exchanges, and refund processes as per company policy.
  • Coordinate with the sales team to ensure smooth customer flow.
  • Maintain cleanliness and organization at the billing counter.
  • Assist with basic stock and inventory recording when required.

Required Skills and Qualifications

  • Experience: 1–2 years in retail billing operations (fashion/apparel/sportswear preferred).
  • Education: Minimum 12th pass; Graduate preferred.
  • Strong numerical accuracy and attention to detail.
  • Good communication skills and customer-friendly approach.
  • Familiarity with POS systems, UPI & card machines.
  • Honest, reliable, and able to handle financial responsibility.
  • Flexibility to work weekends, holidays, and peak hours.

Benefits

  • Employee discounts on products.
  • Opportunity to grow with a fast-scaling fitness & fashion brand.
  • Supportive and energetic work environment.
  • Be part of building India's next big fitnesswear brand.

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