Customer Experience Resolution Specialist

2 weeks ago


Morādābād, Uttar Pradesh, India beBeeCommunication Full time ₹ 30,00,000 - ₹ 60,00,000

About this Role:

The ideal candidate is passionate about delivering exceptional customer experiences and resolving issues proactively. They will be responsible for communicating with customers via phone and chat to provide knowledgeable answers and address their inquiries.

Responsibilities:

  • Collaborate with internal departments to meet customer needs and ensure timely resolutions.
  • Work efficiently, using technology to maintain accurate records and support business operations.

Requirements:

  • A minimum of 1+ years of relevant work experience.
  • Excellent communication skills, both verbal and written.
  • Able to multitask, organize, and prioritize work effectively.


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