Customer Experience Specialist

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeCommunication Full time ₹ 25,00,000 - ₹ 48,00,000
Customer Service Professional

We are seeking a highly skilled Customer Service Professional to provide exceptional customer experiences.

This is an exciting opportunity for a motivated individual who is passionate about delivering outstanding results in a dynamic work environment.

  • Provide detailed information about our products and services to customers
  • Solve product or service-related issues for customers with professionalism and courtesy
  • Develop and maintain comprehensive customer service guidelines
  • Accurately record customer interactions and feedback
  • Deliver effective pitches to potential customers and exceed sales targets
  • Analyze customer feedback to continuously improve services and offerings

Key Responsibilities:

The selected candidate will be responsible for providing excellent customer service, meeting sales targets, and maintaining accurate records of customer interactions.

Requirements:

  • Secondary School Certificate (SSC) or higher education
  • Fresher or experience in customer service, preferably in Hindi and English
  • Excellent communication skills
  • Basic computer skills and proficiency in using software applications

Benefits:

  • A supportive and collaborative work environment
  • Complete day shift with 6 days working and 1 roster off
  • Unlimited incentives and opportunities for growth
  • Good opportunities for career progression and development

Why Join Us:

As a Customer Service Professional, you will have the opportunity to contribute to our mission of delivering exceptional customer experiences and exceeding sales targets. We offer a dynamic and supportive work environment that fosters growth and development.

Join us in this exciting opportunity to make a meaningful impact and build a rewarding career in customer service.

  • Customer Experience Specialist

    2 weeks ago

    Morādābād, Uttar Pradesh, India beBeeCoordinate Full time ₹ 12,00,000 - ₹ 16,00,000

    Service Coordinator Job DescriptionThis is a full-time on-site role for a Service Coordinator located in Gurugram. The Service Coordinator will be responsible for managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.Daily tasks include handling customer inquiries,...

  • Retail Customer Experience Specialist

    2 weeks ago

    Morādābād, Uttar Pradesh, India beBeeCashier Full time ₹ 1,92,000 - ₹ 2,16,000

    Customer Service RepresentativeJob DescriptionWe are seeking a detail-oriented and customer-friendly representative to manage billing operations and ensure smooth checkout experiences for our customers.Greet customers at the billing counter and provide a seamless checkout experience.Handle cash, card, UPI, and other digital transactions accurately.Operate...

  • Customer Experience Resolution Specialist

    2 weeks ago

    Morādābād, Uttar Pradesh, India beBeeCommunication Full time ₹ 30,00,000 - ₹ 60,00,000

    About this Role:The ideal candidate is passionate about delivering exceptional customer experiences and resolving issues proactively. They will be responsible for communicating with customers via phone and chat to provide knowledgeable answers and address their inquiries.Responsibilities:Collaborate with internal departments to meet customer needs and ensure...

  • Exceptional Customer Experience Specialist

    2 weeks ago

    Morādābād, Uttar Pradesh, India beBeeCustomerExperience Full time US$ 64,520 - US$ 90,160

    Job Title: Customer Support EngineerAbout the Role:\rThis is a challenging and rewarding position that requires exceptional communication skills, technical expertise, and a passion for delivering top-notch customer experiences.",

  • Customer Support Specialist

    2 weeks ago

    Morādābād, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Support RepresentativeWe are seeking a highly skilled professional to join our team as a customer support specialist. The successful candidate will be responsible for providing exceptional customer service and support to our clients.Provide timely and effective solutions to customer inquiries via phone, email, or chat.Work closely with...

  • Customer Experience Leader

    2 weeks ago

    Morādābād, Uttar Pradesh, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 11,00,000

    Customer Experience LeaderDelivering exceptional customer experiences is at the heart of this role. As a Customer Experience Leader, you will play a critical part in shaping the future of customer engagement.Key Responsibilities:Manage customer inquiries across various channels, ensuring timely and effective resolution.Provide accurate product/service...

  • Customer Engagement Specialist

    2 weeks ago

    Morādābād, Uttar Pradesh, India beBeeCommunication Full time ₹ 3,00,000 - ₹ 6,00,000

    Job Overview:We are seeking a highly skilled Customer Engagement Specialist to join our team. As a key member of our customer-facing division, you will play a vital role in delivering exceptional service and support to our clients.Key Responsibilities:Provide timely and effective assistance to customers via various communication channelsResolve customer...

  • Customer Experience Associate

    2 weeks ago

    Morādābād, Uttar Pradesh, India beBeeCustomerService Full time ₹ 32,000

    Customer Service Representative RoleWe are looking for a skilled and enthusiastic customer service representative to join our international support team.This role involves working closely with customers, resolving their queries and concerns in a timely and professional manner.As a customer service representative, you will be the first point of contact for...

  • Customer Loyalty Specialist

    2 weeks ago

    Morādābād, Uttar Pradesh, India beBeeLoyalty Full time ₹ 40,00,000 - ₹ 1,20,00,000

    Job Description:We are seeking a skilled and results-driven Customer Loyalty Specialist to join our team. As a key member of our team, you will be responsible for retaining existing customers, fostering long-term relationships, and driving customer loyalty.Key Responsibilities:Develop and implement strategies to increase customer retention and loyaltyEngage...

  • Digital Experience Specialist

    2 weeks ago

    Morādābād, Uttar Pradesh, India beBeeSpecialist Full time ₹ 15,00,000 - ₹ 20,00,000

    Job DescriptionWe are looking for a skilled Digital Experience Specialist to join our team. As a key member of our frontend development team, you will be responsible for translating product requirements into fast and reusable web modules.You will work closely with our backend developers to ensure seamless API integration and collaborate with product managers...