
Front Desk Manager
2 days ago
Accounting Clerk Night Shift
The role of a Night Auditor/Manager involves overseeing overnight front desk and accounting tasks, including managing guest interactions, balancing financial transactions, and preparing daily financial reports.
Main Responsibilities:
- Welcome guests in a warm and friendly manner overnight.
- Handle reservations and arrange for amenities like wake-up calls, taxis, and shuttle services.
- Post room charges and taxes to guest accounts and process invoices.
- Balance cash drawers, process credit card transactions, and verify receipts.
- Track key financial metrics such as room occupancy rates and revenues.
- Prepare end-of-day reports and summary cash balances for hotel management.
- Audit and reconcile the hotel's daily financial accounts, including revenue, charges, and payments.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
Requirements:
- Minimum 3+ years of front desk experience at managerial level
- Basic math and accounting skills
- Proficient in MS Office, PMS, and IDS software
- Outstanding verbal and written communication skills
- Detail-oriented and strong organizational skills
- Associate or Bachelor's degree in Hotel Management or related field
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