Senior Sales Professional
4 weeks ago
Key Responsibilities:
As a Senior Sales Professional at 282 KONE Elevator India P, you will be accountable for achieving the budgeted Order Booking. Your primary goal will be to achieve order bookings as per the monthly budgeted targets.
Key Accountabilities:
- Scout for new buildings and projects to generate enquiries.
- Generate enquiries from builders, architects, consultants, and other relevant stakeholders.
- Be well-versed with the technicalities of the complete product range.
- Acquire complete details on competitors' market and their strengths and weaknesses.
- Responsible for collection of advances from customers as per the terms and conditions.
- Implement procedures from enquiry stage to order booking in a systematic way.
- Responsible for co-ordination and follow-up with factory on order input data, pricing, General arrangement drawings (GAD), and other details.
- Ensure that the Sales Kit and Aesthetic Kits are used and maintained properly.
- Track the activities of competitors through record-keeping, obtaining technical details, and collecting information from lost lifts.
- Evaluate strategies to penetrate competitors' stronghold.
- Accountable for ensuring Customer Satisfaction:
- Organize for GAD.
- Regular follow-up on GAD.
- Submit GAD to the customer and obtain approval.
- Collect payments against GAD.
- Interact with customers on continuous basis on site readiness and document the same.
- Assist the Installation Engineer during site inspection.
- Make cold calls to customers during the process of Installation and find out if they have any grievances and sort out the same in co-ordination with the Installation team.
- Maintain harmonious relationship with customers till handing over of the lifts.
- Organise the handing over ceremony and take feedback on our performance.
- Responsible for building a positive image of Kone among the customers.
- Accountable for administrative activities:
- Documentation of enquiries generated, order received, order lost and submit a report as a team.
- Co-ordinate with Finance on all issues relating to invoices.
- Responsible for collecting back expired EMDs, Bank guarantees etc.
- Document all the interactions with the customer and maintain the records in the appropriate files.
- Document the Sales to Installation handing over process and maintain records for the same.
- Ensure that enough Sales brochures are available in the Branch.
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