Luxury Hospitality Manager

2 weeks ago

Thāne, Maharashtra, India beBeeHousekeeper Full time ₹ 19,99,999 - ₹ 24,99,999

Job Title: Executive Housekeeper

We are seeking a seasoned professional to oversee the housekeeping operations of our luxury properties. The successful candidate will be responsible for maintaining the highest standards of cleanliness, presentation, and maintenance across all locations.

The ideal candidate will have:

  • A bachelor's degree in Hotel Management or related field;
  • 8-12 years' experience in housekeeping leadership within luxury hospitality;
  • Proven expertise in managing housekeeping operations, with a strong eye for detail and ability to identify and resolve discrepancies;
  • Excellent leadership and coaching skills to influence and guide unit-level teams;
  • Proficiency in snag list creation and follow-up tracking tools, as well as vendor management including vendor negotiation, performance monitoring, and cost optimisation.

Responsibilities include:

  • Developing and implementing housekeeping policies, procedures, and checklists;
  • Conducting regular property audits and ensuring timely closure of pending items;
  • Advising and guiding Unit Facility Managers on best practices, process flows, resource allocation, and vendor management;
  • Reviewing daily, weekly, and monthly housekeeping schedules to ensure efficiency and adherence to preventive maintenance plans;
  • Collaborating with Engineering and Operations teams to address maintenance issues identified during inspections;
  • Monitoring facility management budgets across properties, optimising manpower, inventory control, and chemical usage without compromising quality;
  • Supporting recruitment, on-boarding, and training of facility staff at unit level, ensuring skill development and service excellence;
  • Analyzing member and guest feedback related to housekeeping and initiating corrective measures;
  • Providing periodic reports to corporate leadership on housekeeping performance, snag closure rates, and brand compliance scores;
  • Staying updated on industry innovations in cleaning equipment, materials, and sustainable housekeeping practices to recommend upgrades.
Key Attributes:
  • Luxury hospitality experience;
  • Strong analytical and problem-solving skills;
  • Excellent communication and interpersonal skills;
  • Ability to work effectively in a fast-paced environment;
  • Proficiency in Microsoft Office and other relevant software applications.

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