Customer Support Representative
5 days ago
In this rewarding position, you will be the main point of contact for our healthcare plan members. Your exceptional communication skills and empathetic nature will enable you to provide personalized support and address any concerns they may have.
Key Responsibilities- Handle incoming calls from healthcare plan members, listening attentively to their needs and requirements.
- Utilize written communication to resolve member issues and ensure their concerns are addressed promptly.
- A minimum of 1 year of customer service experience, preferably in an international setting.
- Proficiency in reading, writing, and speaking US English is essential.
- Basic computer literacy and the ability to quickly learn new software are required.
- Ongoing support for your career growth and professional development.
- A collaborative work environment that encourages giving back to the community.
- A dynamic team of lifelong learners guided by company values.
We are committed to helping you succeed in this role. Our comprehensive training program and individualized coaching will equip you with the necessary tools and resources to excel in your position. You will also have access to a supportive community that is dedicated to helping you every step of the way.
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