Healthcare Customer Support Associate

1 day ago


Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 18,000 - ₹ 22,000
Job Overview

We are hiring for a Customer Support Associate role in a healthcare voice process. The successful candidate will assist patients with appointment bookings and healthcare queries via phone and email, requiring fluency in English and Bengali.

Key Responsibilities:
  1. Handle inbound/outbound calls and emails to deliver exceptional customer service.
  2. Book appointments and assist patients with inquiries in a timely manner.
  3. Maintain accurate documentation and adhere to standard operating procedures.
  4. Meet quality and productivity benchmarks by consistently delivering high-quality results.
Requirements:
  • Fluency in English & Bengali with a neutral Indian accent.
  • Strong communication and customer service skills.
  • Minimum qualification: 10+2 / Diploma / Graduate.
  • Freshers or up to 1 year of experience.
Benefits:

A competitive monthly salary package awaits the selected candidates, providing an attractive compensation for their skills and dedication.

Salary Breakdown:

  • Fresher - ₹18,000 - ₹19,000 per month (approximately).
  • 6 to 12 months experience - ₹21,000 - ₹22,000 per month (approximately).


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