
Senior Associate
3 weeks ago
ASTER DM HEALTHCARE LIMITED is looking for Senior Associate - Customer Care to join our dynamic team and embark on a rewarding career journey
- Customer Support: Interact with customers through various channels (phone, email, chat, etc) to address inquiries, resolve issues, and provide assistance
- Supervision: Provide guidance, training, and mentorship to junior customer care associates to ensure they meet performance and quality standards
- Issue Resolution: Handle more complex or escalated customer inquiries and complaints, finding suitable solutions to ensure customer satisfaction
- Quality Assurance: Monitor and evaluate the quality of interactions between junior associates and customers, providing feedback and coaching as needed
- Product Knowledge: Maintain a deep understanding of the organization's products, services, and processes to address customer queries effectively
- Data Entry: Accurately record customer interactions, inquiries, and resolutions in the customer relationship management (CRM) system
- Escalation Handling: Manage and escalate customer issues to higher management or other departments when necessary
- Customer Feedback: Collect and report customer feedback to help identify areas for improvement and make recommendations for process enhancements
- Compliance: Ensure that customer interactions adhere to company policies, procedures, and legal and regulatory guidelines
- Training: Stay updated on product or service changes and attend training sessions to improve customer service skills
- Reporting: Generate reports on customer care performance and share insights with senior management
- Qualifications:Education: A high school diploma or equivalent is typically required
- Some positions may prefer a bachelor's degree or relevant vocational training
- Customer Service Skills: Strong customer service skills, including active listening, empathy, and the ability to remain calm and professional in challenging situations
- Experience: Several years of experience in a customer service role, demonstrating progressively increasing responsibilities
- Leadership: Leadership and supervisory skills to guide and mentor junior associates
- Communication: Effective verbal and written communication skills for interacting with customers, colleagues, and senior management
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Senior Associate
2 weeks ago
Bengaluru, Karnataka, India Pierian Services Full timeTitle: US Tax – Senior Associate - Individual Tax (1040)Location – Bangalore (work from office) Job Summary: The primary role of a Senior Associate is to review moderate to complex tax returns prepared by Associates and Advanced associates. Senior tax associates should foster a collaborative relationship with associates and managers.Opportunity: We...
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Associate/ Senior Associate
1 week ago
Bengaluru, Karnataka, India Trilegal Full time ₹ 15,00,000 - ₹ 28,00,000 per yearPosition- Associate/Senior AssociatePractice Area- General CorporateLocation- BangaloreQualification- Qualified lawyer and must be enrolled in Bar Council of IndiaPQE -2 to 8 yearsExpertise in the Corporate Practice:Mergers & AcquisitionsPrivate EquityJoint VenturesRestructuring, Distress, Special Situations and InsolvencyAsset Management & Funds
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Senior Associate
3 weeks ago
Bengaluru, Karnataka, India JSA Full timeWe are looking for a Senior Associate with a strong background in: (i) conducting due diligence of properties, and (ii) drafting transactional documents related to real estate. Proficiency in Kannada is essential
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Senior Associate
3 weeks ago
Bengaluru, Karnataka, India JSA Full timeWe are looking for a Senior Associate with a strong background in: (i) conducting due diligence of properties, and (ii) drafting transactional documents related to real estate. Proficiency in Kannada is essential
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Senior Associate
3 weeks ago
Bengaluru, Karnataka, India JSA Full timeWe are looking for a Senior Associate with a strong background in: (i) conducting due diligence of properties, and (ii) drafting transactional documents related to real estate. Proficiency in Kannada is essential
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Senior Associate
3 weeks ago
Bengaluru, Karnataka, India Garrison Talent Full timeAbout the CompanyA leading law firm are looking for an Associate/Senior Associate with expertise in Real Estate.About the RoleCandidates should have 4-6 years PQE and be well versed with Real Estate Transactions, Lease Deeds, Sale Deeds, Joint Development Agreements, Property Due Diligence, Title Verification.Responsibilities- Real Estate Transactions- Lease...
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Senior Associate
3 weeks ago
Bengaluru, Karnataka, India Acuity Knowledge Partners Full timePosition Title – Senior Associate - Delivery Lead Experience Level – 3-6 years of relevant experience. Department – Investment Banking Location – Bangalore Acuity Knowledge Partners is currently looking for dedicated and self-motivated individuals who have strong organizational and teamwork skills to support the DCM team of a global investment
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Senior Associate
3 weeks ago
Bengaluru, Karnataka, India Garrison Talent Full timeAbout the Company A leading law firm are looking for an Associate/Senior Associate with expertise in Real Estate. About the Role Candidates should have 4-6 years PQE and be well versed with Real Estate Transactions, Lease Deeds, Sale Deeds, Joint Development Agreements, Property Due Diligence, Title Verification. Responsibilities Real Estate Transactions...
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Senior Associate
2 weeks ago
Bengaluru, Karnataka, India Garrison Talent Full timeAbout the CompanyA leading law firm are looking for an Associate/Senior Associate with expertise in Real Estate.About the RoleCandidates should have 4-6 years PQE and be well versed with Real Estate Transactions, Lease Deeds, Sale Deeds, Joint Development Agreements, Property Due Diligence, Title Verification.ResponsibilitiesReal Estate TransactionsLease...
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Senior Associate
1 week ago
Bengaluru, Karnataka, India Acuity Knowledge Partners Full timePosition Title – Senior Associate - Delivery Lead Experience Level – 3-6 years of relevant experience. Department – Investment Banking Location – Bangalore Acuity Knowledge Partners is currently looking for dedicated and self-motivated individuals who have strong organizational and teamwork skills to support the DCM team of a global...