
Senior Associate
1 day ago
ASTER DM HEALTHCARE LIMITED is looking for Senior Associate - Customer Care to join our dynamic team and embark on a rewarding career journey
- Customer Support: Interact with customers through various channels (phone, email, chat, etc) to address inquiries, resolve issues, and provide assistance
- Supervision: Provide guidance, training, and mentorship to junior customer care associates to ensure they meet performance and quality standards
- Issue Resolution: Handle more complex or escalated customer inquiries and complaints, finding suitable solutions to ensure customer satisfaction
- Quality Assurance: Monitor and evaluate the quality of interactions between junior associates and customers, providing feedback and coaching as needed
- Product Knowledge: Maintain a deep understanding of the organization's products, services, and processes to address customer queries effectively
- Data Entry: Accurately record customer interactions, inquiries, and resolutions in the customer relationship management (CRM) system
- Escalation Handling: Manage and escalate customer issues to higher management or other departments when necessary
- Customer Feedback: Collect and report customer feedback to help identify areas for improvement and make recommendations for process enhancements
- Compliance: Ensure that customer interactions adhere to company policies, procedures, and legal and regulatory guidelines
- Training: Stay updated on product or service changes and attend training sessions to improve customer service skills
- Reporting: Generate reports on customer care performance and share insights with senior management
- Qualifications:Education: A high school diploma or equivalent is typically required
- Some positions may prefer a bachelor's degree or relevant vocational training
- Customer Service Skills: Strong customer service skills, including active listening, empathy, and the ability to remain calm and professional in challenging situations
- Experience: Several years of experience in a customer service role, demonstrating progressively increasing responsibilities
- Leadership: Leadership and supervisory skills to guide and mentor junior associates
- Communication: Effective verbal and written communication skills for interacting with customers, colleagues, and senior management
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Senior Associate
20 hours ago
Bengaluru, Karnataka, India JSA Full timeWe are looking for a Senior Associate with a strong background in: (i) conducting due diligence of properties, and (ii) drafting transactional documents related to real estate. Proficiency in Kannada is essential
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Senior Associate
3 days ago
Bengaluru, Karnataka, India JSA Full timeWe are looking for a Senior Associate with a strong background in: (i) conducting due diligence of properties, and (ii) drafting transactional documents related to real estate. Proficiency in Kannada is essential
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Senior Associate
3 days ago
Bengaluru, Karnataka, India Acuity Knowledge Partners Full timePosition Title – Senior Associate - Delivery LeadExperience Level – 3-6 years of relevant experience.Department – Investment BankingLocation – BangaloreAcuity Knowledge Partners is currently looking for dedicated and self-motivated individuals who have strong organizational and teamwork skills to support the DCM team of a global investment
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Senior Associate
24 hours ago
Bengaluru, Karnataka, India Garrison Talent Full timeAbout the CompanyA leading law firm are looking for an Associate/Senior Associate with expertise in Real Estate.About the RoleCandidates should have 4-6 years PQE and be well versed with Real Estate Transactions, Lease Deeds, Sale Deeds, Joint Development Agreements, Property Due Diligence, Title Verification.Responsibilities- Real Estate Transactions- Lease...
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Senior Associate
4 days ago
Bengaluru, Karnataka, India Acuity Knowledge Partners Full timePosition Title – Senior Associate - Delivery Lead Experience Level – 3-6 years of relevant experience. Department – Investment Banking Location – Bangalore Acuity Knowledge Partners is currently looking for dedicated and self-motivated individuals who have strong organizational and teamwork skills to support the DCM team of a global investment
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Associate/Senior Associate Sales
3 days ago
Bengaluru, Karnataka, India Centre for Teacher Accreditation (CENTA) Full timeCompany DescriptionCENTA is the world's largest professional platforms of its kind for teachers serving close to 2 million teachers , on certification, upskilling and career and earnings growth, all over India and a bunch of other Asian & African countries . On the other side, CENTA works with schools, edtechs and governments as clients and...
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Senior Associate
4 weeks ago
Bengaluru, Karnataka, India GoldenHire Consultancy Full timeSenior Associate - Data Loss Description :- Monitor and respond to alerts generated from the DLP systems and other technologies- Understand and follow the incident response process through event escalations- Respond to escalations by the Incident Response Team- Follow processes to maintain the DLP system- Utilize Splunk and Symantec DLP to respond to,...
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Senior Tax Associate
3 days ago
Bengaluru, Karnataka, India Weaver Full timeWeaver is looking for talented Tax professionals at the Senior Associate level to join our Fixed Asset Advisory practice This is a growing practice with room for growth and career development. The successful candidate will help our clients with:Cost segregationTangible Property (Repair) RegulationsFixed asset reviews179D and 45L green construction deductions...
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Associate/Senior Associate Sales
20 hours ago
Bengaluru, Karnataka, India Centre for Teacher Accreditation (CENTA) Full timeCompany DescriptionCENTA is the world's largest professional platforms of its kind for teachers serving close to 2 million teachers, on certification, upskilling and career and earnings growth, all over India and a bunch of other Asian & African countries. On the other side, CENTA works with schools, edtechs and governments as clients and partners.CENTA's...
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Senior Associate
20 hours ago
Bengaluru, Karnataka, India Garrison Talent Full timeAbout the CompanyOur client, a leading law firm, are looking for a Senior Associate to join their Labour & Employment team in Bangalore.About the RoleThe Professional should be experienced with Labour Advisory, Company Policies, investigations, employment agreements etc amongst others.ResponsibilitiesLabour AdvisoryCompany PoliciesInvestigationsEmployment...