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Cash Collections Specialist

1 month ago

Mumbai, Maharashtra, India Mettler Toledo Full time
Job Summary

We are seeking a highly skilled Cash Collections Specialist to join our team. As a key member of our collections team, you will be responsible for resolving outstanding invoices and ensuring smooth cash flow within payment terms.

Key Responsibilities
  • Resolve outstanding invoices by contacting customers through calls and emails.
  • Control overdue ageing of outstanding invoices.
  • Ensure smooth inflow of cash within payment terms.
  • Send reminders to customers to avoid payment delays.
  • Resolve unapplied credit items on US customers' accounts by contacting customers via phone and email.
  • Ensure monthly progress by resolving substantial amounts.
  • Collaborate with collection and cash application teams as required.
  • Meet productivity and quality benchmarks defined from time to time.
  • Ensure regular communication with Business Unit personnel to resolve issues immediately.
Requirements
  • 3-4 years' experience in international customer service, preferably in cash collections.
  • SAP knowledge is preferred.
  • Excellent telephonic skills.
What We Offer
  • A collaborative and innovative work environment.
  • Opportunities to work with global teams.
  • An open, fair, and inclusive environment.
  • Multiple learning and growth opportunities.
  • Medical insurance for you and your family, with access to telemedicine applications.
  • A globally recognized brand name with precision, quality, and innovation.