Cash Collection Specialist

4 weeks ago


Mumbai, Maharashtra, India Mettler Toledo Full time
Key Responsibilities:

As a Cash Collection Specialist at Mettler Toledo, you will be responsible for resolving outstanding invoices in accounts receivables by contacting customers through calls and emails from our shared services center in India. You will also control overdue ageing of outstanding invoices, ensuring smooth inflow of cash within payment terms. Additionally, you will send reminders to customers to avoid payment delays and resolve unapplied credit items on US customers' accounts by contacting them via phone or email. You will also ensure monthly progress by resolving substantial amounts and collaborate with the collection and cash application team as required. Furthermore, you will meet productivity and quality benchmarks defined from time to time and ensure regular communication with Business Unit personnel to resolve issues immediately.

Requirements:

To succeed in this role, you will need a B. Com degree and 3-4 years' experience in international customer service, preferably in cash collections. SAP knowledge is preferred, and you should have excellent telephonic skills. You should also be fluent in English (written and spoken) and have good communication skills (verbal, written, presentation).

What We Offer:

We offer a collaborative and innovative work environment, opportunities to work with global teams, and an open, fair, and inclusive environment. We also provide medical insurance for you and your family, with access to a telemedicine application, and a brand name that is identified worldwide with precision, quality, and innovation.

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