International Customer Support Specialist

16 hours ago

Rajahmundry, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 3,24,000 - ₹ 4,20,000
Job Opportunity:

We are seeking a highly motivated and professional customer support specialist to join our global team. This role involves handling international customer inquiries efficiently and effectively, understanding client needs, and providing solutions that meet their requirements.

The ideal candidate should possess excellent communication skills, be self-motivated, and passionate about delivering exceptional customer service. If you are a team player with a strong work ethic, we encourage you to apply for this exciting opportunity.

  • Handle international customer inquiries professionally and efficiently.
  • Understand client needs and provide appropriate solutions.
  • Troubleshoot issues and escalate complex problems when necessary.
  • Maintain accurate and detailed records of interactions.
  • Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution.

Key Responsibilities:

• Handle international customer inquiries

• Understand client needs and provide solutions

• Troubleshoot issues and escalate complex problems

• Maintain accurate records of interactions

• Meet performance targets (KPIs)

Required Skills and Qualifications:

The ideal candidate should have the following skills and qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to maintain accurate and detailed records
  • Meet performance targets (KPIs)
Benefits:

We offer a competitive compensation package, including:

  • A salary based on experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
Why Join Us?

At our organization, we value our employees and strive to create a positive and inclusive work environment. We believe that our employees are our greatest asset, and we are committed to supporting their growth and development.

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