Support Customer Service Executive

3 days ago


Rajahmundry, Andhra Pradesh, India beBeeCustomerService Full time ₹ 43,73,000 - ₹ 54,76,000
Job Description

We are seeking a highly skilled and efficient Chat Process Support Specialist to handle customer inquiries through chat. As a key member of our team, you will be responsible for providing accurate and timely information regarding products and services.

  • Handle customer queries through chat in a professional manner
  • Provide precise product/service information and resolve customer concerns efficiently

Effective communication is crucial in this role. You will need to document all interactions in the system as per company policies and adhere to standard procedures and guidelines while troubleshooting. Collaboration with internal teams is essential for issue resolution.

Requirements
  • Education: Bachelor's degree or higher in any discipline
  • Excellent written English communication skills
  • Able to multitask and manage pressure in a fast-paced environment

Prior experience in BPO/chat support is advantageous. If you possess excellent customer service skills and can work effectively in a dynamic environment, we encourage you to apply for this exciting opportunity.



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