Accelerate Your Career as a Customer Support Specialist
2 weeks ago
Job Role:
- Update customer relationship management systems and make outbound calls daily using provided leads.
- Verify and screen prospective customer data to ensure accuracy.
- Capture additional information and assess customer interest in our products or services.
- Collaborate with the sales team for lead allocation and quality assurance.
- Ensure lead accuracy and quality before transferring to counselling teams.
About Our Company:
We are a leading education technology company that guides working professionals to achieve academic and career growth while managing professional responsibilities and upgrading skills.
Responsibilities:
- Develop strong spoken English communication skills for effective customer interaction.
- Adapt to US shift timings with flexibility.
- Display high energy levels and enthusiasm for rapid career advancement.
Why Choose Us:
- Enjoy growth opportunities in a fast-paced work environment.
- Be part of a supportive team and positive work culture.
- Work with a global leader in the Indian education technology sector.
- Experience an open-door policy and collaborative leadership approach.
- Benefit from mentorship by industry-leading professionals.
- Participate in regular engagement activities and recognition programs.
- Unlock uncapped career potential.
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