Customer Service Operations Specialist

Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. This role is responsible for delivering exceptional customer service and support.Key Responsibilities:Handle escalations and provide expert-level support for international voice process operations.Mentor and guide team members to improve performance and...

Job Title: Customer Support SpecialistAbout the RoleWe are seeking a highly motivated and experienced customer support specialist to join our team. As a customer support specialist, you will be responsible for handling inbound and outbound calls from customers, addressing their inquiries, complaints, and service-related issues in a professional and...

Job Title: Payment Operations SpecialistWe are seeking a skilled Payment Operations Specialist to join our team. As a Payment Operations Specialist, you will play a critical role in the smooth operation of our payment ecosystem.Your primary responsibility will be to ensure that all payment processes run efficiently and effectively, minimizing any potential...

Job Summary:We are seeking a highly skilled Service Delivery Operations Specialist to join our team. In this role, you will be responsible for leading daily operations and ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Operations Management: Oversee daily operations, including task management, workflow optimization,...

Technical Support SpecialistWe are looking for a dedicated and skilled Technical Support Specialist to provide exceptional technical support to our customers.Key ResponsibilitiesOffer technical assistance to customers via phone, email, and chat.Determine and troubleshoot technical issues related to our products and services.Collaborate with engineering and...

Job Title: Customer Support SpecialistAs a valued member of our team, you will play a crucial role in delivering exceptional customer experiences. Your primary responsibility will be to respond to inbound requests and inquiries from business customers regarding services, products, and equipment.Triage and resolve service issues in a timely and professional...

Job Title: Customer Support SpecialistJob Summary: We are seeking a skilled and experienced Customer Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service through inbound and outbound calls, resolving customer concerns in a professional manner, and ensuring high levels of customer...

Job OverviewThis role is responsible for providing exceptional customer support services that promote a productive and positive experience for customers.Ensure professional and courteous interactions with customers.Promote high-quality support by delivering timely and effective resolutions to customer issues.Escalate complex customer service issues as...

At Genpact, we drive innovation and change. Our industry-first AI Gigafactory is an example of how we scale advanced technology solutions to help global enterprises work smarter.We tackle companies' most complex challenges with large-scale models and agentic AI. If you thrive in a fast-moving environment and love solving real-world problems, this is your...

Job Title:Global Communication SpecialistAbout the Role:This is a unique opportunity to join our team as a Global Communication Specialist. As a voice and non-voice professional, you will be responsible for handling international customer calls and emails with exceptional communication skills.You will work closely with our internal teams to resolve customer...