
Customer Support Specialist
7 days ago
Job Title: Customer Support Specialist
As a valued member of our team, you will play a crucial role in delivering exceptional customer experiences. Your primary responsibility will be to respond to inbound requests and inquiries from business customers regarding services, products, and equipment.
- Triage and resolve service issues in a timely and professional manner
- Provide accurate and helpful responses to customer questions
Work Environment: Our office is located in Hyderabad, India, and we operate on a 24/7 schedule with 5 working days and 2 rotational weeks off
What We Offer:
- A supportive and dynamic work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
Selection Process:
- Basic level screening by recruiter
- Maki assessment/manual assessment by trainer for language proficiency and maintain scores/grades
- Tech test - Basic tech test questionnaire module available on Harver for screening
- Ops round
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