Business Process Optimization Lead

4 weeks ago


Gurgaon, Haryana, India NTT DATA Services Full time

Job Description:

  • Drive operational excellence by leading a team of professionals in achieving human resource objectives, including recruiting, selecting, training, assigning, coaching, counseling, and disciplining employees.
  • Develop and implement strategic plans to enhance organizational performance, leveraging data analysis and insights to inform decision-making.
  • Collaborate with stakeholders to prepare performance reports, collecting, analyzing, and summarizing data and trends to inform business decisions.
  • Design and implement process improvements, streamlining systems and processes to enhance efficiency and productivity.
  • Conduct needs assessments, performance reviews, capacity planning, and cost/benefit analyses to determine operational strategies.
  • Develop and deliver key metrics to stakeholders, presenting data in an understandable and actionable format to drive business outcomes.

Requirements:

  • Strong analytical and problem-solving skills, with experience in creating reports using data extracted from systems and tools.
  • Excellent communication and interpersonal skills, with the ability to manage and motivate teams.
  • Proven track record of driving business outcomes and improving operational efficiency.
  • Experience with Microsoft tools and a solid understanding of data analysis and reporting.
  • 3-5 years of experience in a related industry, with a focus on business process optimization and improvement.


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