Business Process Automation Lead

1 week ago

Gurgaon, Haryana, India MongoDB Full time

About Us


MongoDB is a global leader in the developer data platform space, empowering innovators to create, transform, and disrupt industries by unleashing the power of software and data.


We are seeking an experienced Business Systems Analyst Lead (Automations/RPA) to join our fast-growing Center of Automation team under Business Systems.


Job Summary


The ideal candidate will lead a team of Business Systems Analysts, setting up their growth objectives and goals aligned with the company.


Responsibilities



  • Support automation leaders and product managers in shaping and executing the overall automation and technology strategy and roadmaps.
  • Create process maps and Process Design Documents (PDDs) for handoff to the RPA development team, ensuring successful deployment.
  • Complete RPA assessments of business opportunities, including "as is" and "to be" process maps, project sizings, and recommended implementation approaches.
  • Develop strategies and recommendations for a phased UiPath-enabled solution roadmap, focusing on standardization on architecture, migration, and security.
  • Analyze complex requirements and gather critical information to develop process design specifications, estimation techniques, and requirement gatherings.
  • Partner with contributors and business systems to collaboratively complete project work and deliver timely solutions.
  • Manage internal customer relationships and expectations through a communication process that keeps others updated on project scope and requirements.
  • Map and translate business processes into understandable steps for developers to implement into UiPath automation.
  • Develop and maintain documents throughout the project lifecycle, ensuring business units and developers are aware of updates.
  • Collaborate closely with and manage large diverse groups of stakeholders at multiple levels, from end users to executives, across the enterprise.
  • Mentor and coach team members, fostering a culture of continuous improvement and professional development.
  • Implement performance management practices, including setting objectives, providing regular feedback, and conducting performance reviews.

Success Measures



  • In 3 months: Understand the current internal RPA team processes, roadmap, and way of working. Begin managing the BSA team and setting up team goals and growth expectations.
  • In 6 months: Confidently present the RPA team roadshow to a wider audience and introduce automation to teams that have not yet heard of RPA.
  • In 12 months: Identify inefficiencies in the RPA lifecycle and propose strategies to overcome scaling barriers. Collaborate with teams to implement and optimize these strategies for enhanced efficiency and scalability.

Requirements


We are looking for a candidate with:



  • 8+ years of total work experience, with 5+ years in RPA (preferably with UiPath)
  • 3+ years of experience in leading a team of 3 BSAs or more
  • Strong process assessment skills; adept at interviewing business stakeholders to understand upstream and downstream processes
  • Proven ability in process prioritization and writing detailed RPA Process Design Documents (PDDs) including AS IS and TO BE process steps
  • Experience in value chains/business domains relevant to the process, including defining strategies and delivering large projects
  • Strong communication skills with the ability to articulate technical aspects to cross-functional partners
  • Domain knowledge in at least two of the following areas: Finance, HR, Sales, Technical Services, and Security
  • Wide range of knowledge of UiPath products and their capabilities, with a cursory understanding of new and emerging technologies
  • Bachelor's Degree in Engineering, IT, Data Sciences, Business Administration, or related fields, or 5+ years of equivalent practical experience
  • Demonstrated leadership skills, including team management, conflict resolution, and performance evaluation
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Excellent problem-solving and decision-making abilities, with a strategic mindset
  • Ability to mentor and develop team members, fostering a collaborative and growth-oriented environment

What We Offer


MongoDB is a dynamic and innovative company that offers a range of benefits and perks, including a competitive salary, comprehensive health insurance, and opportunities for professional growth and development.


How to Apply


Please submit your application, including your resume and a cover letter, to our online portal.


Language


The working language for this role is English.


Location


MongoDB is a global company with offices in multiple locations. This role is based in Gurugram, India, and we are seeking a candidate who is based in this location.

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