Regional Operations Director

2 days ago

Pune, Maharashtra, India beBeeAdministrative Full time ₹ 12,00,000 - ₹ 18,00,000
Job Overview

As a Regional Administrative Manager, you will play a pivotal role in overseeing regional administrative activities and operations. You will lead the team and ensure seamless execution of tasks.

This leadership position involves managing day-to-day operations, reporting directly to the Zonal Admin Head, and ensuring incident-free exam days. Your expertise will be instrumental in training and developing the admin team, streamlining processes, and fostering vendor management skills.

Key Responsibilities:
  • Manage Regional Admin activities/operations & Admin Team ownership
  • Define Scope and KRA's of Team members
  • Communicate and coordinate with immediate management to develop strategic programs and project goals
  • Direct reporting to Zonal Admin Head – TCSiON on day-to-day activities, incident management, etc.
  • Monitoring and reporting of key project activities, plans, and progress
  • Managing calls and discussions
  • End-to-end Exam day and non-exam day administrative activities management and Team coordination
  • Ensure zero incidents on Exam day related to Admin Services
  • Help in Recruitment, Training, and talent development of Team Members
  • Define and deploy control and monitoring mechanism for the Admin Team within Region
  • Training and development of Admin Team within Region
  • Ensure standardization of process at all Exam Venues
  • Regional Vendor Mgmt; Support Zonal Head in Finalizing of contract; Vendor invoice
  • Publish regular dashboard on Key performance parameters to Zonal Admin Head and Sr. Mgmt on need basis
  • Central spoc for all Facility-related matters at regional level
  • Ensure SLA/SLC at Exam Venues
  • Governance over ViDZ/LISP partners; regular meeting and closure of Audit points
  • Contract management
  • Help/support in Shortlisting prospective partner/venue identified by city head based on defined parameters within region
  • Maintain and monitor legal compliances for all Venues
  • Prepare and deploy contingency/BCP
  • Surprise checks at Exam Venues
  • Handle crisis situations
  • Coordinate and manage with Manpower agencies
  • Conduct audit of Exam venues
  • Any other duty assigned from time to time
Requirements:
  • Good communication skills (written/verbal)
  • Strong technical knowledge of Electrical Equipments
  • Experienced in Soft services facility mgmt.
  • Experience in Facility Operations and management
  • Must have managed a team
  • Experience in conflict management
  • Willing to work, learn, and perform under extreme pressure
  • Willing to travel
  • Good liaisoning with Police and other local Govt. departments
  • Aware of laws related to facility compliance and operations
  • Vendor Management skills
  • Open to take complete ownership, responsibility, & accountability of assigned work
  • Good computer knowledge (Microsoft xls, word, PowerPoint, etc.)
Bonus Points:
  • Professional Certifications, additional language knowledge, Strong analytical and logical understanding

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