Customer Relations Manager

7 days ago

Chandigarh Cochin Kochi Ernakulam Mumbai, India beBeeSkills Full time US$ 40,000 - US$ 80,000
Job Overview

We are seeking an experienced and skilled Customer Relations Manager to lead our sales team in driving revenue growth.


Key Responsibilities
  • Lead Handling: Ensure smooth interaction with potential customers through digital response-based lead handling.
  • Customer Interaction: Make courteous and professional conversations with customers and prospective customers over the phone.
  • Sales Conversion: Persuade and convince potential customers to purchase our products or services.
  • Lead Generation: Generate and schedule qualified leads and appointments for the direct sales team, ensuring high-quality prospects.
  • Tele-calling Script Adherence: Follow established tele-calling scripts to ensure consistency and accuracy in customer interactions.
  • Data Recording: Accurately record details of all customer interactions as per required format, ensuring proper documentation and tracking.

Requirements
  • Communication Skills: Demonstrate excellent verbal communication skills, ensuring clear and effective interactions with customers.
  • Computer Proficiency: Basic computer knowledge or proficiency in mobile applications is essential for documenting leads and managing tasks.

What We Offer

A dynamic and supportive work environment that fosters growth and development.

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