Customer Relation Executive

23 hours ago

Kochi, India HEMITO DIGITAL PVT. LTD Full time

**We have urgent opening for the post of, Customer Relation Executive, Location - HiLITE Platino, Maradu, Kochi, Kerala**

We are hiring an experienced, **Customer Relation Executive **to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relation executive will constantly identify opportunities to grow the customer base and build positive relationships with new clients. If you're dedicated and ambitious**, Hemito Digital Private Limited** is an excellent place to grow your career**.**

**Roles and Responsibilities**:

- Handle incoming walk-in customers, phone calls, appointments and messages and overseeing the relationship with customers handled by your team.
- Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests
- Build rapport and establish good relationships with customers to ensure customer retention
- Provide constructive feedback on sales, effectiveness of promotions, customers, products and service launches as well as store activities and trends
- Resolving customer complaints quickly and efficiently and keeping customers updated on the latest products in order to increase sales
- Meeting with managers in the organization to plan strategically
- Knowing your competition and strategizing accordingly

**Requirements**:

- A bachelor’s degree in Administration or a related field
- A minimum of 1-year of experience in customer relations or Tele calling
- Excellent interpersonal and communication skills
- A team player with leadership skills

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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