Field Service Representative

1 week ago

Ghaziabad Noida, India beBeeCustomerSupport Full time ₹ 1,50,000 - ₹ 28,00,000
Customer Support Specialist

We are seeking a highly skilled and experienced Customer Support Specialist to join our team.

  • Key Responsibilities:
  • Regularly visit customers to provide technical support and ensure that digital screens are running smoothly.
  • Execute all work (repairs, installations, training) in accordance with guidelines and procedures.
  • Be able and willing to perform emergency call-out services to provide customers with fast and efficient support.
  • Responsible for creating functional and design specifications in close cooperation with customers.
  • Maintain technical coordination and a highly responsive service-oriented interface with customers.
  • Coordinate with the Manager of the Field Applications Engineering team to prioritize, set up, perform tests, and provide reports for all applications testing of new and existing products.

Requirements:

  • Must have excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Proficient in Microsoft Office Suite.
  • Ability to learn and adapt quickly to new technologies and systems.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A supportive and collaborative work environment.
  • The opportunity to work with a dynamic and forward-thinking organization.

What We Offer:

At our company, we offer a comprehensive range of benefits and perks designed to support the health, well-being, and success of our employees. These include access to on-site fitness facilities, employee assistance programs, and paid time off for vacation and sick leave.

Why Choose Us:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional support and service, then we encourage you to apply for this exciting opportunity.

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