Technical Sales Consultant

3 weeks ago


Bengaluru, Karnataka, India Elsevier Limited Company Full time

About the Role

As a Technical Sales Consultant at SciBite, you will demonstrate solution value pre-sales and provide post-sales technical support.

Key Responsibilities

  • Develop and maintain deep knowledge of SciBite technologies and industry trends to support customer needs.
  • Conduct detailed product demonstrations and technical discussions to showcase SciBite's capabilities and value and understand customer requirements.
  • Provide proactive technical support to licensed customers, including creating technical documentation and resources.
  • Act as a trusted advisor for customers, maintaining ongoing relationships and ensuring their satisfaction, including responding to any technical concerns.
  • Work closely with the sales team to drive new business development opportunities.
  • Attend meetings as a technical expert, capturing customer use-cases and project requirements.
  • Collaborate with internal teams to ensure smooth post-sales processes.
  • Support the product team in qualifying and prioritizing customer feedback for product feature development.

Requirements

  • Have the ability to quickly become an expert in SciBite solutions.
  • Be able to articulate the value of SciBite solutions during technical demos.
  • Possess working knowledge of Generative AI, NLP, ontologies, and knowledge graphs. AWS, Docker, and programming languages like Python would be preferred.
  • Demonstrate excellent presentation skills and the ability to articulate technical concepts to non-technical audiences.
  • Have experience leading difficult conversations with diverse audiences.
  • Be capable of performing requirement analysis and mapping requirements to deliverables.
  • Experience working with Pharma companies.
  • Be open to travel to customer sites and conferences.

Benefits

We promote a healthy work-life balance across the organisation. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

We offer a comprehensive benefits package, including health care plans and benefits, modern family benefits, life assurance and accident policies, comprehensive pension and retirement plans, and access to learning and development resources.



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