
Technical Field Specialist
7 days ago
We are seeking highly skilled professionals to fill the role of Service Supervisors / Field Technicians.
This position plays a vital part in installation, maintenance, and technical support for products across customer sites in India.
- Install, maintain, and repair products at customer locations.
- Diagnose issues efficiently and resolve warranty complaints.
- Provide on-site technical support and training to customers.
- Coordinate with internal technical and service teams for escalations and quick resolutions.
- Maintain accurate records of service activities, visits, and complaint status.
- Ensure compliance with safety standards and company service protocols.
- Build strong and lasting customer relationships.
To be successful, you will require a Diploma / ITI in Mechanical or Electrical Engineering, good communication skills, and the willingness to travel extensively within the assigned region and across India.
Apart from this, we welcome candidates with prior experience in manufacturing, engineering, or railway industry, and knowledge of service documentation and complaint tracking will be an advantage.
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