
Enterprise Branch Director
23 hours ago
- Ensure the upkeep of the branch and ATM facilities.
- Manage profit and loss statements for the branch, as well as balance sheets.
- Monitor and track daily productivity and book movement within the branch.
- Develop new business opportunities and manage liability generation through CASA acquisition.
- Cross-sell third-party products and asset products to customers.
- Build and maintain strong relationships with high net worth individual (HNI) customers.
- Manage headcount budgets and ensure compliance with company standards.
- Adhere to Yes Values and personality standards while maintaining a commitment to work excellence.
- Effectively manage teams and foster a positive team spirit.
- Provide learning and skill development opportunities for employees.
- Clarify roles and responsibilities for employees within the branch and minimize attrition.
- Ensure that key performance indicators are met by regularly updating templates and conducting belt programs.
- Maintain comprehensive knowledge of daily banking operations and products/services.
- Communicate relevant information to employees in a timely manner to ensure smooth branch operations.
- Escalate issues impacting business and implement appropriate solutions to address concerns.
- Comply with regulatory and statutory requirements relevant to the branch and its services.
- Meet quality parameters conforming to ISO 9001:2000 standards.
- Ensure the safety and security of bank assets and customer property.
- Submit audit-related deliverables both internally and externally according to prescribed norms.
- Submit timely management information system reports.
- Allocate service request manager codes and conduct quarterly reviews.
- Provide monthly training on Know Your Customer/Anti-Money Laundering procedures.
- Implement CRM effectively across sales, relationship, and business development departments.
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