
Portfolio Property Director
3 days ago
Branch Manager Opportunity
We are seeking a skilled and dynamic Branch Manager to oversee the operations, strategy execution, and team management at the branch level. This senior role is critical to ensuring operational excellence, driving guest satisfaction, and achieving business targets across our properties.
- Strategic Leadership:
The ideal candidate will develop and execute branch-level operational strategies in alignment with company goals. They will take end-to-end ownership of property operations, ensuring smooth functioning and high-quality service delivery.
- Team Development:
The Branch Manager will lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff. They will foster a culture of collaboration, accountability, and high performance.
- Guest Experience Management:
The Branch Manager will ensure exceptional guest experiences by upholding service standards and addressing feedback proactively. They will handle escalated guest concerns and resolve issues to maintain brand reputation.
- Financial Management:
The Branch Manager will oversee property finances, monitor expenditures, and ensure adherence to financial plans. They will identify cost-saving opportunities without compromising on quality or guest satisfaction.
- Operational Excellence:
The Branch Manager will ensure all branch operations comply with policies, local regulations, and safety standards. They will conduct regular audits to maintain quality and operational consistency across properties.
- Business Growth Strategies:
The Branch Manager will identify opportunities for improving property performance and guest occupancy rates. They will collaborate with marketing and sales teams to implement local strategies for attracting guests and increasing revenue.
- Key Qualifications:
The ideal candidate will have 4-5 years of experience in hospitality management, with a focus on multi-property or branch-level operations. They will possess strong leadership and team management skills, excellent problem-solving abilities, and financial acumen.
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