Guest Service Associate
7 days ago
As a Guest Service Associate at AccorHotel, you will be responsible for ensuring the highest level of guest satisfaction in cleanliness and service. This involves establishing and maintaining seamless coordination and cooperation with all departments to ensure maximum productivity, morale, and guest service.
Key Responsibilities
- Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis.
- Respond to customer queries by resolving issues in a timely and efficient manner.
- Lead by example and set the scene for high performance in a strong team culture.
Requirements
- Service-focused personality is essential.
- Prior experience working with Opera or a related system is required.
- Ability to lead and motivate a team to achieve high performance.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
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