Effective Site Leadership

1 week ago

Kannur, Kerala, India beBeeSiteOperationsManager Full time ₹ 7,50,000 - ₹ 10,00,000
Site Operations Manager

About this role:

We are seeking a skilled Site Operations Manager to oversee the daily execution of services, maintain hygiene standards, manage vendor staff, and deliver an exceptional customer experience at our corporate client sites.

Key Responsibilities:

  • Oversee daily site operations, ensuring smooth functioning as per established Standard Operating Procedures (SOPs).
  • Act as the primary point of contact between our team, client administration, and food vendors.
  • Monitor food preparation, service timelines, portion control, and presentation.
  • Ensure adherence to hygiene, cleanliness, and safety protocols at all times.
  • Handle user escalations, feedback, and complaints promptly and professionally.
  • Maintain accurate inventory logs, daily sales reports, and reconcile POS data with backend systems.
  • Conduct regular audits and share site performance updates with our central team.
  • Manage attendance and discipline of vendor staff at the site.
  • Coordinate with our tech team for app issues, device support, and updates.
  • Support events, menu changes, and promotions on-site.

Requirements:

  • Minimum 2–4 years of experience in cafeteria, hospitality, or food service operations.
  • Graduate in Hotel Management / Hospitality preferred but not mandatory.
  • Strong interpersonal and communication skills.
  • Hands-on experience with POS machines and basic tech apps.
  • Ability to multitask and manage time efficiently.
  • Willingness to work flexible hours, including weekends or shifts if required.
  • Basic understanding of food safety and hygiene norms.

Working Conditions:

  • Full-time, on-site position.
  • Uniform and training will be provided.

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